Alkam Infrastructure Managed Services

Comprehensive Infrastructure Management
for Seamless Operations

At Alkam Cloud, we understand that managing IT infrastructure is crucial to the success of your business. Our Infrastructure Managed Services provide you with a complete suite of solutions ensuring your systems operate smoothly, securely, and efficiently—backed by expert oversight and proactive monitoring.

Key Offerings of Alkam Cloud Infrastructure Managed Services

Microsoft Core Product Administration

  • Manage and maintain Active Directory environments.
  • Secure identity federation with ADFS.
  • Azure AD & Domain Services setup and integration.
  • DNS / DHCP / GPO management.
  • Active Directory Backup & Restore.

Microsoft Exchange Server Management

  • ActiveSync configuration for secure mobile access.
  • Monitoring & maintaining Exchange environment.
  • High availability with DAG groups.
  • Hybrid deployment with cloud integration.

Servers & OS Administration

  • Full management of your operating systems.
  • User account management & encryption.
  • Event log monitoring & issue detection.
  • Software & driver updates.
  • Folder & file permission control.

Server Operations & System Administration

  • Create, manage, and optimize virtual machines.
  • Manage VLANs for seamless connectivity.
  • Optimize storage performance.
  • IP address assignment & management.
  • User roles, permissions, and access control.

Disaster Recovery Management

Implement and manage DR plans ensuring your business runs smoothly even during unexpected incidents. Protect your critical data with dependable backup and restore workflows.

Proactive Network Monitoring

Enable continuous connectivity and performance visibility through robust monitoring and alerting systems—ensuring issues are resolved before they affect your operations.

Support Services Tailored to Your Needs

24/7 Cloud Support

Our dedicated support team is available around the clock to assist with any issues, ensuring minimal downtime and rapid resolution of critical incidents.

Accelerated Escalation Management

For critical issues, our escalation process ensures that problems are resolved quickly and efficiently, minimizing any impact on your business.

Rapid Response to Critical Incidents

We prioritize and address critical incidents with the urgency they require, ensuring your business operations remain uninterrupted.

Why Choose Alkam Cloud Infrastructure Managed Services?

Expertise Across Multiple Platforms

Whether you're managing Microsoft products, server OS, or network infrastructure, our certified engineers provide the expertise you need.

Scalable and Responsive

Our services scale with your business, providing flexibility to meet your changing needs without sacrificing quality.

Proactive Monitoring and Management

We don't just respond to issues — we prevent them. Our proactive approach keeps your infrastructure optimized and secure.

Comprehensive Solutions

From daily management and network optimization to DR planning, Alkam Cloud handles all aspects of your IT needs.

Get Started with Alkam Cloud Infrastructure Managed Services

Let Alkam Cloud take the burden of infrastructure management off your shoulders so you can focus on what matters most—growing your business. Contact us today to learn how our tailored managed services can support your IT goals and ensure smooth, uninterrupted operations.